Astera Solution and Results
In the past, Focus On The Family had tried data integration products that were difficult to learn and use, did not perform as advertised, or simply could not handle the complexities of its integration processes. To ensure that the selected product met its requirements, the data management group designed a “technology bake off” that required all potential vendors to implement part of their usage scenario in a live demo.
At the end of these evaluations, Centerprise was selected because it was the only product that met all the organization’s key requirements by demonstrating how the customer would be able to implement complex dataflows using a drag-and-drop interface. Additionally, Centerprise’s intuitive and streamlined user interface was rated higher than all the competing products.
After its initial Centerprise training, the organization’s data management team developed a series of complex integration jobs. One of the goals was to shorten development and testing time through the use of Centerprise. “Our QA and QC group has been able to reduce testing time due to the data preview feature,” explained June Ebell, technical data steward. “The data preview allows me to see the problems in the development phase, which saves time and minimizes risk when integrating something new into something existing.”
Within 30 days of starting the project, key integration jobs were developed, tested, and deployed successfully. The organization reports increased customer satisfaction, which they attribute to quick turnaround and improved data quality.
Focus On The Family has been steadily expanding its use of Centerprise’s integration capabilities to other business areas. They have been pleased to discover that they can now perform many complex tasks and print out a data flow, enabling their business people to understand what they are working on. The IT team also shared how pleased they are with Astera’s technical support team: “A pleasure point for me is that whenever I put in a ticket for a question or a request for something, I get an immediate response,” said Birdyshaw.