Privacy Policy2024-04-15T09:56:40+00:00

Privacy Policy

Your privacy is important to us

1. Who We Are And How To Contact Us

Astera Software (“Astera”) is committed to protecting your privacy. Visitors may access the Astera website while remaining anonymous and without revealing any personal information (except as referred to below under “Cookies”). In order to provide relevant, desired information concerning products or services, Astera may occasionally request personal information from you. As an Astera website user or registrant, you are always entitled to update your personal information or ask questions about this Privacy Policy by contacting us at [email protected], or

Astera Software, 143 Triunfo Canyon Rd., Ste. 203, Westlake Village, CA 91361

Because Astera respects your privacy, we will not sell, rent or otherwise disclose this information to any third party, except as described in this Privacy Policy. However, personal information may be disclosed under the limited circumstances described below. By submitting your personal information, you agree that Astera may do so.

Astera commits to being GDPR compliant and our updated privacy policy accounts for the new EU data laws. Through this policy, we aim to provide you more transparency, access and control over your data and better understanding of how and where it is used.

2. Acceptance of Privacy Policy and Notification of Changes

Using you consent our use of your data as stated here in this Privacy Policy. Astera may revise this Privacy Policy from time to time and reserves the right to do so. If Astera decides to make material changes to this Privacy Policy, the company will post the new policy on our website and will notify our registered users via email. If at any point Astera decides to use personally identifiable information in a manner different from that stated at the time it was collected, Astera will notify users by way of an email to obtain their consent as a condition of doing so. You will still have the opportunity to elect not to have Astera use your information in this different manner. Astera will not use your information other than in accordance with the Privacy Policy under which it was collected.

3. Collection of Information

3.1 Personal Information

With EDI, the data exchange process is automated, eliminating time-consuming manual data entry. In addition to enhancing operational speed and efficiency, this practice substantially mitigates the risk of human error. As a result, businesses can save significant time and resources, enabling staff to dedicate their attention to other strategic responsibilities.

3.1.1 Forms for demos, free trials, whitepapers and pricing

Being EDI capable facilitates seamless integration with a business’s existing systems, such as ERP, CRM, and SCM. This deep level of integration ensures real-time availability of data, enhancing the decision-making process. Stakeholders can base their strategies and decisions on the latest and most accurate data.

3.1.2 Information About Children

By demonstrating a higher level of compatibility with various EDI standards and protocols, businesses can appeal to a wider range of potential trading partners. This adaptability smooths out data exchange processes and simultaneously opens new avenues for business expansion.

In essence, being EDI capable can lead to increased business opportunities since meeting diverse partner requirements can attract more collaborations.

3.2 Cookies

According to IBM,the cost associated with data breaches can range between $129 and $355 per record. EDI software mitigates such risks by allowing only authorized access to your company’s information.

Additionally, EDI systems offer archive tracking and audit trail capabilities, enabling you to closely monitor all activity. This not only ensures secure data exchange, but it also enhances transparency with business associates. With EDI software, data integrity is ensured during its journey and storage, thereby preserving the originality of your transactions.

4. Where We Use Your Information

Consider the case of a non-profit HMO, Children’s Community Health Plan (CCHP), that achieved EDI capability. Initially plagued by a tedious manual process for EDI file correction, CCHP implemented Astera EDIConnect.

Upon automating its EDI process, CCHP significantly cut down the time and effort required to correct transaction documents, reducing error rates and ensuring higher data accuracy. This resulted in savings of $26,000 annually. CCHP further saved $65,000 by forgoing the hiring of a new data analyst. The more accurate EDI data led to approval rates reaching 99% and secured over $100,000 in reimbursements.

Furthermore, this increase in data precision bolstered CCHP’s standing as a Medicaid-certified vendor, subsequently driving up their state revenue. The surge in their accepted claims reinforced their credibility as a dependable, preferred vendor, ultimately improving their financial performance.

Thus, becoming EDI capable allowed CCHP to significantly enhance operations and cost-efficiency while focusing more on providing quality healthcare.


As the world continues to digitize, efficiently and accurately exchanging data will only become more critical. Therefore, businesses must invest in becoming EDI capable and leveraging this capability for their growth and success. By doing so, they can unlock significant benefits such as streamlined operations, enhanced decision-making based on real-time data, improved partner relationships, and robust security, all leading to tangible growth and success.

At Astera, we are committed to helping businesses navigate their EDI journey. For businesses aiming to harness the power of EDI and achieve true EDI capability, Astera can provide the necessary support..